Terms of Service

Welcome to The Better BPO Inc. (“we,” “our,” or “us”). By accessing or using our website https://www.thebetterbpo.com (“Site”) and our related services, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

 

If you do not agree to these Terms, please refrain from using our Site or services.

 

1. About The Better BPO Inc.

 

The Better BPO Inc. is a business process outsourcing (BPO) company that provides virtual staffing, administrative support, IT coordination, marketing, HR, and other business outsourcing services to clients worldwide.

 

Our website provides information about our company, services, and opportunities for partnership, recruitment, and inquiries.

 

The Better BPO Inc. is a corporation duly registered under the laws of the Republic of the Philippines, with principal office at 2nd Floor, Metrowalk Complex, WeRemote Building C, Pasig City, Metro Manila, and SEC Registration No. 2022100073630-00.

 

2. Acceptance of Terms

 

By using our Site or submitting any information through it (e.g., contact forms, job applications, service inquiries), you acknowledge that you have read, understood, and agreed to these Terms, as well as our Data Privacy Policy.

 

We may revise these Terms at any time without prior notice. Continued use of the Site after any modification constitutes your acceptance of the updated Terms.

 

You represent and warrant that you are at least 18 years of age or otherwise possess legal capacity to enter into this Agreement. If you are using this Site on behalf of a company or organisation, you confirm that you are duly authorised to bind that entity to these Terms.

 

3. Use of Our Website

 

You agree to use our Site only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Site.

 

You must not:

 

           ● Engage in any activity that may harm, disrupt, or damage the Site or our systems.

 

           ● Upload or transmit malicious code, spam, or harmful data.

 

           ● Misrepresent your identity or impersonate another person.

 

           ● Use our Site to solicit unlawful or unethical activities.

 

You further agree not to access, copy, or monitor any content using automated means (such as bots, crawlers, or data-mining tools) without our written consent, and not to use the Site in a manner that violates any law on cybersecurity, intellectual property, or data privacy

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4. Intellectual Property Rights

 

All content, materials, and designs found on this Site including text, graphics, logos, icons, images, videos, and software are the property of The Better BPO Inc. or its content providers, and are protected by applicable copyright, trademark, and intellectual property laws.

 

You may not copy, modify, distribute, or reproduce any material from our Site without our prior written consent.

 

We grant you a limited, non-exclusive, and non-transferable licence to access and use this Site for personal or informational purposes only.

 

By submitting any material (including feedback, testimonials, or applications), you grant The Better BPO Inc. a non-exclusive right to use, reproduce, and process such material for legitimate business purposes in accordance with our Privacy Policy.

 

5. Links to Third-Party Sites

 

Our Site may contain links to third-party websites or services. We provide these links for convenience, but we do not control or endorse their content. You access such websites at your own risk and should review their terms and privacy policies. Inclusion of any external link does not imply affiliation, endorsement, or partnership unless expressly stated.

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6. Service Information

 

While we make reasonable efforts to ensure that information on our Site is accurate and up to date, The Better BPO Inc. makes no warranties or representations regarding the accuracy, completeness, or reliability of any information provided.

 

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

 

All information on this Site is provided for general informational purposes only and does not constitute a binding offer, professional advice, or representation of any kind. The terms governing our services are exclusively those contained in the written Service Agreement entered into with each client.

 

7. Limitation of Liability

 

To the fullest extent permitted by law, The Better BPO Inc., its affiliates, and employees shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site or services, including but not limited to:

 

           ● Errors or omissions in the content;

 

           ● Unauthorized access to or alteration of data;

 

           ● Interruption or unavailability of the Site.

 

Use of our Site and services is at your own risk.

 

Nothing in these Terms shall exclude or limit our liability for fraud, wilful misconduct, or gross negligence. Subject to that, we disclaim any liability for indirect, incidental, or consequential loss or damage, including loss of data, profit, or goodwill.

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8. Indemnification

 

You agree to indemnify and hold harmless The Better BPO Inc., its officers, directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising out of your use or misuse of the Site or violation of these Terms.

 

9. Privacy and Data Protection

 

Your use of our Site and services is also governed by our Data Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with the Data Privacy Act of 2012 (RA 10173).

 

We may process and transfer your personal data to third-party service providers or affiliates located outside the Philippines, provided appropriate safeguards are in place consistent with the National Privacy Commission’s guidelines and international data protection standards.

 

You have the right to access, correct, or request deletion of your personal information, as well as to withdraw consent at any time by contacting our Compliance Officer at compliance@thebetterbpo.com.

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10. Governing Law

 

These Terms shall be governed and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or related to these Terms shall be resolved exclusively in the proper courts of Iloilo City, Philippines.

 

11. Termination of Access

 

We reserve the right to suspend or terminate your access to the Site at our discretion if you breach these Terms, engage in misuse, or where continued access poses security or operational risks to our systems.

 

12. No Professional Advice

 

All content on this Site is provided for general informational purposes only and does not constitute legal, financial, or professional advice. You should seek independent advice before acting upon any information obtained from this Site.

 

13. Updates and Notifications

 

We may update these Terms from time to time. Any revisions will be posted on this page with a revised effective date. Continued use of the Site after posting constitutes your acceptance of the updated Terms.

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14. Severability

 

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. These Terms constitute the entire agreement between you and The Better BPO Inc. regarding your use of this Site.

 

15. Contact Us

 

For questions or concerns about these Terms, you may contact us at: The Better BPO Inc. Email: compliance@thebetterbpo.com Website: https://www.thebetterbpo.com